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Terms and Conditions

Terms and Conditions

Last updated: 11.02.2026

These Terms and Conditions (“Terms”) apply to your use of the R&V website and to any enquiries or interactions you have with us through the site. If you do not agree with these Terms, please do not use the website.

“R&V”, “we”, “us”, and “our” refer to R&V Accountants (or the relevant R&V entity shown on the website). “You” and “your” refer to any user of the website, including prospective and existing clients.

1) Using our website

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

You must not:

  • attempt to gain unauthorised access to any part of the website or our systems
  • introduce viruses, malware, or harmful code
  • scrape, copy, or reuse content at scale without permission
  • use the website in a way that is misleading or deceptive

We may suspend or restrict access to the website if we believe it is being misused.

2) Information on the website

The website is provided for general information only. While we try to keep content accurate and up to date, we do not guarantee that all information will always be complete, current, or suitable for your specific situation.

Any timelines, examples, and service descriptions are indicative and may vary depending on facts, documentation, and third-party requirements.

3) Enquiries and engagement

Submitting an enquiry (through a form, email, or call) does not create a client relationship.

A formal client relationship starts only when both of the following happen:

  • We confirm acceptance of the work, and
  • The scope, fees, and key terms are agreed in writing (for example, via an engagement letter, proposal, or email confirmation)

We may decline an engagement where we cannot take it on, including due to capacity, independence, conflict, compliance requirements, or missing information.

4) Scope of services

We provide accounting, tax, compliance, reporting, and related advisory services as agreed for each engagement.

Unless explicitly agreed in writing, we do not provide:

  • legal advice
  • investment or financial product advice
  • guarantees of outcomes (including tax authority decisions, approvals, refunds, or processing timelines)

Where appropriate, we may refer you to third-party professionals (such as lawyers, bankers, company secretaries, valuers, or auditors). Those services are not provided by us unless clearly stated.

5) Fees, billing, and payment

Fees may be fixed, retainer-based, or time-based depending on the engagement. Any quote is based on the information available at the time and may change if scope, complexity, or timelines change.

Unless agreed otherwise:

  • invoices are payable within the time stated on the invoice
  • taxes, government fees, and out-of-pocket costs may be charged in addition to our professional fees
  • urgent or out-of-scope work may attract additional charges

If payment is overdue, we may pause work until accounts are brought up to date, where permitted.

6) Your responsibilities

To deliver services properly, you agree to:

  • provide complete and accurate information on time
  • share supporting documents when requested
  • review drafts and confirmations promptly
  • inform us of changes that may impact the work (business structure, transactions, ownership, residency, registrations, etc.)

You are responsible for the accuracy of information you provide. If information is incomplete, late, or incorrect, it can affect timelines and outcomes.

7) Timelines and third parties

Many deliverables depend on third parties such as banks, platforms, software providers, and government authorities. We are not responsible for delays or decisions outside our control.

We will aim to keep you informed where third-party actions affect progress.

8) Confidentiality

We treat client information as confidential and do not disclose it except:

  • with your consent
  • where required by law or a regulator
  • to trusted service providers who support delivery (subject to appropriate safeguards)
  • where needed to protect our rights (for example, in a fee dispute)

If we need to share information for delivery (such as with a filing portal, software system, or courier), we will do so only as necessary.

9) Data protection and privacy

We may collect and use personal information to respond to enquiries and provide services. For details on how we handle personal data, please refer to our Privacy Policy (if available on the website). Where no separate policy is published, we will still handle personal information responsibly and only for legitimate business purposes.

10) Intellectual property

All website content (text, branding, graphics, downloadable materials, and layout) is owned by or licensed to R&V unless stated otherwise.

You may view and print pages for personal or internal business use, but you must not reproduce, distribute, or publish our content without written permission.

Any templates, working papers, tools, and internal methodologies we use remain our intellectual property unless agreed otherwise in writing.

11) Third-party links

The website may contain links to third-party websites. We do not control those sites and are not responsible for their content, security, or privacy practices.

12) Disclaimers

To the extent permitted by law:

  • we provide the website “as is” and “as available”
  • we do not guarantee uninterrupted access or that the website will be error-free
  • nothing on the website is a substitute for professional advice tailored to your circumstances

13) Limitation of liability

To the extent permitted by law, R&V will not be liable for:

  • indirect, incidental, special, or consequential losses
  • loss of profits, revenue, data, or business opportunities
  • losses arising from third-party delays or decisions
  • losses arising from reliance on website information without a confirmed engagement

Where liability cannot be excluded, it is limited to the minimum extent allowed by applicable law.

14) Suspension and termination

We may suspend or end an engagement or website access where permitted, including if:

  • fees remain unpaid
  • required information is not provided
  • we identify a conflict or compliance issue
  • continuing would breach professional or legal obligations

You may end an engagement based on the agreed engagement terms. Fees may still apply for work performed up to the termination date.

15) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date will reflect the latest version. Continued use of the website after changes means you accept the updated Terms.

16) Governing law

These Terms are governed by the laws of the jurisdiction where the relevant R&V entity is established, unless stated otherwise in writing for a specific engagement. Any disputes will be handled by the competent courts of that jurisdiction.

17) Contact

For questions about these Terms, please contact us using the details provided on our Contact page.